You are provided access to this website in accordance with these terms & conditions. There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website. If you choose to access this website from outside the United Kingdom, you are responsible for compliance with local laws if and to the extent local laws are applicable. We reserve the right at any time to:
• Modify or withdraw this website (or any part thereof) without notice to you and we shall not be liable to you for any such modification or withdrawal; and/or
• Change these terms & conditions from time to time and your continued use of this website (or any part thereof) following such change will be deemed to be your acceptance of such change. By placing any orders through our website, you warrant that:
• You are legally capable of entering into binding contracts;
• The personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
• You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
The advertising of NOW branded products (“product”, “products” or “goods”) on this website is an “invitation to treat” and a contract between us and you will only be created in accordance with the terms as described in Placing an Order and Acceptance of your Order. NOW has taken every care in the preparation of the content of this website, in particular to ensure that as far as reasonably possible, prices quoted are correct at the time of publishing and that all products have been fairly described. All prices are displayed exclusive of delivery charges. For goods delivered to all addresses any duties or tax are the responsibility of the recipient, and are not included in the prices displayed on the website. Our website contains a large number of products and it is always possible, despite our best efforts, that some of the products listed may be incorrectly priced. We will verify prices in any order acknowledgement email sent to you. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. All products are subject to availability. We will inform you as soon as reasonably possible if any products you have ordered are not available.
When placing an order you are requested to read and agree to these terms and conditions. Any orders placed by you must be placed in accordance with these terms and conditions. If you are unsure about any of the content of our terms and conditions please contact customer services before you place an order.
After receipt of your order we will send you an order acknowledgement email detailing the product(s) you have ordered and confirming prices. If you do not receive this order acknowledgement email within 5 days of placing your order please contact customer services. The order acknowledgement email is not an acceptance of your order. Acceptance of your order and formation of the contract will only take place once we have confirmed your credit or debit card authorisation for your order, and the products you have ordered have been dispatched (unless we have notified you that we do not accept your order or you have cancelled it in accordance with the terms as described in Cancellations). We will send you a despatch confirmation email when the product you have ordered is dispatched from our warehouse. We reserve the right to decline any order you place and/or to supply any product ordered as a result of the product you ordered being unavailable from stock, our inability to obtain authorisation for your payment, or if you do not meet the eligibility criteria set out in Access to and use of the website. The contract between you and us will be concluded in English. The details of your specific contract will not be filed by us.
Promotions offered on this website may only be applicable to website orders.
Ownership of rights
You acknowledge and agree that copyright, trade marks and all other intellectual property, in all content supplied as part of this website are owned by or licensed to NOW. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express written permission of NOW. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, display, modify, distribute, or re-post anything on this website for any purpose. The downloadable images within the Media Area of this website are for editorial purposes only and can only be used in connection with relevant subject matter to profile NOW positively. All images remain the property of NOW. Under no circumstances can these images be used for any personal or commercial purposes.
While we will use reasonable endeavours to verify the accuracy of any information we place on this website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that you have the right equipment required to use this website and that you screen out anything that may damage it. We will not be liable to you or any third party for any loss or damage which may arise to computer equipment as a result of using this website. We make no warranty that this website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. To the fullest extent permissible under applicable law, we (and any other members of our group of companies) disclaim any and all warranties of any kind, whether express or implied, in relation to the products available on this website. This does not affect your statutory rights as a consumer, nor does it affect your cancellation rights (see Cancellations). We (and any other members of our group of companies) will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations or otherwise out of or in connection with your use of this website for:
• Any loss or damage (whether direct or indirect) of or to business, profit, revenue, reputation, goodwill and anticipated savings; and
• Any incidental, indirect, special, consequential or punitive loss or damage.
Nothing in these terms & conditions shall exclude or limit our liability for death or personal injury resulting from our negligence.
If you choose or are provided with a password and/or account details, you must treat such information as confidential. You are responsible for any activities that occur under your account. NOW shall not be liable to you or any third party for any loss or damage which may arise as a result of any failure by you to keep your password or account confidential.
Links to other websites
To provide increased value to users we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability or content of such external sites or resources. The inclusion of links to third party websites does not imply any endorsement of the material on them or any association with their operators. We are not responsible or liable, directly or indirectly, for the privacy practices of such third party websites.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.