All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.
If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case UPS needs to contact you regarding the delivery.
- To identify you
- To customize our site for you
- To help improve navigation
Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.
We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.
MUST HAVE strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither MUST HAVE, nor representative of MUST HAVE will be liable for damages arising from the use of this website or the products sold here.
Applicable Law & ODR
Any dispute arising between a customer and Neighborhood will be settled in accordance with British Legislation.
The European Commission’s new Online dispute resolution (ODR)
From the 15th of February 2016, the European Commission’s new online dispute resolution (“ODR”) platform for consumer disputes with traders will go live. From this date, all online traders and online marketplaces established in the EU will be required, by law, to provide an “easily accessible” link to this ODR platform on their website. It can be accessed here